Terms & policies

Contact information

For questions about an order, a piece, materials, jewelry care, or a privacy request, use the customer-support form below or email julivsupport@gmail.com.

Please do not include complete payment card numbers or other highly sensitive financial information in your message.

Customer care

How can we help?

Questions about an order, a piece, materials, or care? Send us a note and JULIV will get back to you.

Prefer email? julivsupport@gmail.com